Why is it important to confirm orders with customers before submitting them to the kitchen?

Confirming orders with customers before submitting them to the kitchen is crucial for ensuring accuracy and enhancing customer satisfaction. When servers take the time to repeat and confirm the details of an order, it minimizes the risk of miscommunication or misunderstanding about what the customer wants. This practice not only helps in getting the order right the first time but also demonstrates attentiveness and care for the customer's preferences.

Customer satisfaction is significantly affected by the quality of service they receive. If a customer receives what they ordered without any errors, they are more likely to have a positive dining experience and return in the future. Additionally, confirmation can open the door for any further customization requests or dietary restrictions the customer may not have initially mentioned, which can further improve their experience.