How should servers approach menu changes?

Familiarizing oneself with new menu items is essential for servers. This approach enables them to assist customers effectively by providing detailed information about the dishes, including ingredients, preparation methods, and flavor profiles. When servers have a solid understanding of new items, they can confidently answer questions, make recommendations, and enhance the overall dining experience for customers.

This knowledge becomes particularly important during busy service times when customers may have inquiries or need suggestions. Servers who are well-versed in the menu can promote specials, upsell items, and create a more engaging atmosphere, thereby increasing customer satisfaction and potentially driving more sales for the restaurant. Additionally, being knowledgeable about new dishes shows that servers are invested in their roles and committed to providing excellent service.